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General information

MyTax is the electronic platform, set up by the Brussels Regional Public Service Taxation (Brussels Fiscality) to enable you to manage your tax file online.
You can consult various documents relating to your tax file and execute several things (request for reduction, exemption, payment plan, payment of your taxes, lodging a complaint, etc.).
When you use MyTax, Brussels Fiscality may process personal data concerning you.

Warning

This privacy statement applies exclusively to MyTax. For a complete overview of the processing of personal data by Brussels Fiscality, please consult our Data Protection Policy concerning the processing of personal data.

Data Controller and Data Protection Officer

The controller is Brussels Regional Public Service Taxation (Brussels Fiscality), located at Place Saint-Lazare 2,1210 Bruxelles, represented by its Director General.

Like any public authority, Brussels Fiscality has a Data Protection Officer, whose main role is to ensure that Brussels Fiscality complies with the privacy legislation. She/He is also the contact person at the Data Protection Authority. To contact her/him, please send an email to the following address: dpo.bf@fisc.brussels.

Securing access to MyTax

Access and connection to MyTax is made by secure means of identification (electronic identity card, itsme® application, etc.), to ensure that only you or your representatives can access and consult your tax file.

Personal data collected when using MyTax and the purposes of this processing

In addition to the data processed by Brussels Fiscality in the context of its legal missions, some data concerning you may be collected when you use MyTax.
These are essentially identification and contact data, which allow Brussels Fiscality to contact you or your representative:

  • email address;
  • telephone number;
  • correspondence address.
These data allow Brussels Fiscality, depending on the choices you have made, to contact you in order to inform you of the progress of your tax file. You can thus be informed by email about the availability of an official document (assessment notice, decision of payment plan, etc.), which can be consulted directly on MyTax.
This contact data may also be used by Brussels Fiscality for any communication with you or your representative, even outside the use of MyTax, within the limits of its other legal powers which would not be supported by MyTax.
By entering this data on MyTax, you acknowledge that you have explicitly given your consent for this data to be used by Brussels Fiscality for the above-mentioned purposes.

Data storage

The data you enter on MyTax are kept by Brussels Fiscality as long as a tax file is open in your name and as long as you have not decided to delete it.

Addressees and transmission to third parties

The data collected by MyTax are exclusively intended for Brussels Fiscality and its staff in order to contact you, in compliance with the purposes set out above.
They are not passed on to third parties.

Your rights and how to exercise them

You have the right to access, at any time, your personal data contained in MyTax. To do so, all you have to do is identify yourself.
You can change your profile and the data you have entered at any time. You can also delete this data and choose to no longer receive notifications about the availability of documents related to your tax file on MyTax.
Please note, however, that by deleting your contact data, you will no longer receive notifications about the availability of certain documents or the follow-up to your requests; you will then have to consult your profile regularly to be notified or will wait until you receive the document concerned by post. Brussels Fiscality will no longer be able to use your contact data collected in MyTax to contact you in the context of its other missions.

Complaints and appeals

Without prejudice to any other administrative appeal or judicial remedy, if you consider that the processing of your personal data constitutes a breach of the general data protection regulation, you have the right to lodge a complaint with the Data Protection Authority. You may also submit a judicial appeal if you consider that your rights have been violated as a result of the processing of personal data in violation of the general data protection regulation.
To lodge a complaint, please contact the Data Protection Authority directly:

           Autorité de protection des données
           Rue de la Presse, 35
           1000 Bruxelles


Policy regarding cookies and similar technologies

To make the use of our website and application easier and more enjoyable we use cookies (by cookies we mean the collection of cookies, trackers, pixels, plug-ins, beacons, recaptchas, apps and applets). Cookies enable our website to remember your actions and preferences (user name, language, font size and other display parameters) for a fixed period of time, so you do not have to enter this data every time you consult the website or surf from one page to another.

1. WHAT IS A COOKIE?

A cookie is a small text file, possibly encrypted, that a website stores on your computer or other technological devices (smartphone, tablet, etc.) that you use to consult the website. These cookies are designed to both speed up and personalize your use of the website every time you visit and return to it.

To this end, cookies exchange data between your web browser (Google Chrome, Mozilla Firefox, Microsoft Internet Explorer, Linux Opera, Apple Safari, Microsoft Edge etc.) and the server hosting the website. For instance, cookies provide information about your preferences for the display of the website (language, font size...), your browsing history, your choices regarding the options offered by a website and the registration data.

Cookies enable us, for example, to compare new users with old, gain insight into how people navigate the website, count website visitors and obtain data that will enable us to improve the future surfing experience.

Cookies do not keep trace of a user's personal data, and identifiable information is never registered. If you do not wish cookies to be used, you must configure your computer’s parameters to erase all cookies from websites and/or receive a notification if cookies are stored.

If you do not wish to change the cookies setting, you can simply continue your visit to the website.


2. WHICH TYPES OF COOKIES DO WE USE?


Type of cookie
(not-)essential
Name of the cookie
Period of detention
Explication of the cookie
Cookies that are strictly necessary for surfing
Essential
JSESSIONID
1 year
Maintain the user's session
_hjAbsoluteSessionInProgress
1 hour
Detect the first pageview session of a user
_hjFirstSeen
1 hour
Identify a new user’s first session
_hjSession_XnumberX
1 hour
Hold current session data
_hjSessionUser_XnumberX
1 year
Ensure data from subsequent visits to the same site are attributed to the same user ID
Functional cookies
Essential
Cookie-consent
1 year
Obtain the visitor's consent for non-essential cookies
Analytical cookies and performance cookies
Not-essential
_ga
2 years
Analytical, performance and audience measurement cookies
_gid
1 day
For metrics on the analytics platform (number of visitors, ....)
Analytical
1 year
Registers the visitors choice for this type of cookies
Targeted cookies
Not-essential
targeting
1 year
Registers the visitors choice for this type of cookies
_gcl_au
3 months
Measure the effectiveness of our various communication actions, or of an advertising campaign.
Cookies from third party websites
Not-essential
Thirdparty
1 year
Registers the visitors choice for this type of cookies


2.1 COOKIES THAT ARE STRICTLY NECESSARY FOR SURFING


These cookies are essential to browse our website and use its functionalities. They cannot be disabled in our systems. They are placed on your terminal in response to what you are doing and that constitutes a service request, such as determining your privacy preferences, logging in (accessing secure areas of the website) or filling forms.

They make it possible to:

  • browse between different sections of websites;
  • fill in forms;
  • securely verify your identity before granting access to your personal data when a personal account has been created, including browsing between the secure areas of the website requiring authentication.
You can configure your internet browser to block cookies or to warn you about the existence of cookies. Should you later refuse those cookies, certain sections of the website or certain services will either not work properly or not work at all.

2.2 FUNCTIONAL COOKIES


Functional cookies, also known as ‘functionality cookies’, provide enhanced functionality and personalization. They facilitate and analyze the operation of the website to make its use more pleasant and personalized by enabling the site to remember the choices you have made and providing you with more precise and personal characteristics.

More specifically, they make it possible to:

  • personalize services by remembering your preferences (your user name, language choice, currency, region where you are located, etc.);
  • avoid having to reformulate your choices each time you visit the website (changes made by the user are retained, such as text size or font);
  • collect data communicated on online forms;
  • provide services that you have requested (like watching a video or leaving a comment on a blog);
These cookies are specific to the content management platform (WordPress, Drupal, Liferay, Craft CMS): a kind of software that can be described as the ‘engine’ of a website.

The data these cookies collect is anonymized and not capable of tracking your surfing behavior on other websites. These cookies also expire when you close your browser, with the exception of the cookie that specifies your language preference. They are, therefore, removed from your computer or other digital devices once you close this software.

If you block these cookies, all or part of our services may not function properly.

2.3 ANALYTICAL COOKIES AND PERFORMANCE COOKIES


These cookies collect information about how visitors use our website and, in particular, the frequency with which the website is visited and the users' behavior while on it.

More specifically, these cookies enable us to compile statistics, for example, by counting the visits and determining the origin of the visitors so we can measure and improve the performance of our website and our services. These cookies help determine which pages are the most and the least popular and to see how visitors surf the website and use the services.

These cookies also monitor performance by signaling whether error messages are generated, how often this happens and in response to which actions.

The cookies do not collect information that can be used to identify visitors. Since the data collected by these cookies has already been aggregated, information remains anonymous. These cookies are, therefore, only intended to improve the functioning of the website.

The data collected by the cookies is aggregated. Consequently, if you disable them, we will not know when you visited our website or used the services and will not be able to monitor performance.

2.4 TARGETED COOKIES


These cookies collect data relating to your browsing habits on the internet and your use of our services to provide you with advertising that is customized to your specific interests. They can also allow you to limit the number of times that you see an advertising message and help us evaluate the effectiveness of our advertising campaigns. Usually, they are installed by advertising networks with the permission of the website operator. These cookies remember visits to a website and share that information with other companies (e.g. advertising companies). These targeted cookies are often linked to the functionalities of the website provided by the partner company.

They make it possible to:

  • prevent you from being repeatedly confronted with the same advertising messages;
  • measure the effectiveness of our various communication actions or an advertising campaign;
  • personalize the advertising on our websites and other communication platforms.
The data is collected and shared with third parties to target certain types of audiences and propose optimizing solutions to our administrations, publishers and possibly advertisers. No personal data is collected and an individual cannot be identified through the data that is collected.

Targeted cookies are based on the unique identification number of your browser and digital device on the internet (IP address). If you block these cookies you will continue to see advertisements. You will receive less targeted advertising.

2.5 COOKIES ISSUED BY THIRD PARTIES ON OUR WEBSITES


Cookies originating from third parties may be installed in applications (from third parties) built into our website or services and in advertisements (illustrations, animations, videos, etc.) disseminated via advertising space that is built into our website or services. This is particularly the case with buttons, such as ‘Share’, and ‘Like’, originating from social networks such as Facebook, Twitter, LinkedIn and Viadeo.

The social network that provides such an application button will be able to identify you thanks to that button, even if you have not used it while consulting our website or our services. This type of application button may enable the concerned social network to follow your surfing on our website or services when your account with that social network is enabled (session is not closed) on your device while surfing our website or services.

The issuing and use of cookies by third parties are subject to the privacy protection policies of those third parties. We do not have any control over the process used by social networks to collect data about your surfing behavior on their websites or services and their linking of it to the personal data they have.

We suggest you consult the privacy protection policy of those social networks to find out about the uses’ purposes — notably for advertising — of the surfing data that they can collect thanks to those application buttons. In particular, these protection policies must enable you to exercise your choices concerning these social networks by defining the parameters of your user accounts for each of these networks.

We remind you that you can choose at any time, simply and free of charge, to refuse the registration of cookies on your digital device, so that neither we nor our partners have access to the data collected by the cookies.

3. HOW DO I MANAGE THE COOKIES ON MY COMPUTER, TABLET, ETC.?


Most web browsers are automatically configured to accept cookies. However, you can configure your browser to accept or block all cookies or just some of them.

You can delete cookies already installed on your device (computer, smartphone, tablet...) at any time and configure most browsers to block cookies. However, in that instance, you may have to specify certain preferences each time that you visit our website. There is also a risk of certain services and functionalities being inaccessible. In other words, we cannot guarantee you access to all the services on our websites if you refuse to register cookies.

In your browser’s parameters, you can refuse the installation of cookies. How to activate or deactivate cookies and to delete them depends on your digital device and your web browser:

Important legal information
My Tax is published under the responsibility of the Brussels Regional Public Service Taxation. Through this platform, the Administration makes several tax and legal information available to the public.
 
The information on MyTax is the result of a substantial amount of work to develop, verify and present the content.
Some parts of MyTax popularize the tax legislation in force. These sections aim to explain some basic principles in understandable language. These passages are of a purely informative nature and therefore do not allow any rights to be derived from them.
 
The Administration aims to constantly update all information. If, despite this concern, errors remain, corrections will be made as soon as they are reported.
 
All the information contained on MyTax is subject, among other things, to legislation on copyright enforcement, database protection, privacy protection or the Ordinance of 27 October 2016 on the establishment of an open data policy (Open Data) and transposing Directive 2013/37/EU of the European Parliament and of the Council of 26 June 2013 amending Directive 2003/98/EC of the European Parliament and of the Council of 17 November 2003 on the re-use of public sector information.

Mandatory legal notices

Responsible editor:

Name and address of the responsible editor

Dirk De Smedt

Place Saint-Lazare 2,

1210 Brussels


Technical direction:

Bruxelles Fiscalité

Place Saint-Lazare 2,

1210 Brussels

Disclaimer


Complaints
The user of the information in these pages waives the right to lodge any complaint, of any nature whatsoever, concerning the use made of the information made available via the system, whether this complaint is lodged against the Belgian State or against any other body that provided the information.
 
Risks
The user further undertakes to bear all risks inherent in the use of the system, including the risk that computers, software or data may be damaged by any virus that may have been transmitted or activated through the system or by the fact that the user has accessed the system.
 
Dispute resolution
Any dispute concerning MyTax and/or its content is subject to the rules of Belgian law and falls under the exclusive jurisdiction of the Brussels courts.


Hyperlink
It is possible to create a direct link to a content page of the Brussels Fiscality portal, without prior authorisation.
It is prohibited to embed all or part of the Brussels Fiscality portal in a frame (for example, the so-called encapsulation technique) or to use any other technique by deliberately concealing the original address and legal notices.
Indication of data origin and intellectual property.

Mandatory information on the origin of the data
The law of 7 March 2007 deals with the reuse of public information and data for commercial and non-commercial use. The following procedures shall be applied in the context of data reuse.

For non-commercial use only
The user will mention: © SPRB BRUXELLES FISCALITE, link to the website, followed by the year of data reuse.
The fiscalite.brussels link will be associated with the fiscalite.brussels url and made clickable. For example: © SPRB BRUXELLES FISCALITE, fiscalite.brussels

For commercial use
The user will mention: © SPRB BRUXELLES FISCALITE (the date of update of the data) + (the short or long url of the page of the website from which the data originate).
The fiscalite.brussels link will be associated with the fiscalite.brussels url and made clickable. For example: 2013, fiscalite.brussels (example with short url).

Reproduction and reuse of data
Data reuse is free of charge. This free access does not exclude certain restrictions on the extraction and reuse of data from the Brussels Fiscality portal.

Copyright and database protection
The legislation on copyright (Law of 30 June 1994) but also on the legal protection of databases (Law of 31 August 1998), among others, applies to the entire Brussels Fiscality portal and its content. In the case of commercial use, the reuse, extraction, duplication or reproduction of data and computer code is subject to prior request. The person or organisation reusing the data from the Brussels Fiscality portal may not alter them. It will ensure that the integrity and nature of the administrative document or its html/xml code are respected. The modification of the html code is subject to a prior written request.

Contact
Any questions should be sent by e-mail to info.fiscalite@fisc.brussels or by post to:
 
La Direction des Affaires Juridiques 
Place Saint-Lazare 2,
1210 Bruxelles

Want to know more about Brussels Fiscality ?
Visit our "organisation" page by clicking here.